Privacy policy

Privacy Policy

We place your privacy at the heart of everything we do. This Privacy Policy explains how we collect, store, and manage the personal information you share with us when visiting our website or using our services.

1. Information We Collect

We may collect information both directly from you and automatically, including:

  • Personal Information: Name, email, phone number, and mailing address

  • Transaction Information: Data required to process payments securely

  • Technical Information: IP address, browser type, device details, and operating system

  • Interaction Data: Pages viewed, clicks, and duration of visit to improve website experience

2. How We Use Your Data

Your information is used to:

  • Fulfill requests and provide timely support

  • Communicate updates, confirmations, or important notifications

  • Enhance website performance, usability, and overall experience

  • Comply with legal obligations and maintain secure operations

3. Sharing of Information

We do not sell or lease your personal information. Limited sharing may occur with trusted third-party providers who assist in:

  • Payment processing and verification

  • Website hosting, analytics, and technical support

  • Security monitoring and fraud prevention

All partners are contractually bound to use your information only for authorized purposes and maintain strict confidentiality.

4. Data Retention

We retain personal data only as long as necessary to fulfill its intended purpose or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Cookies and similar tools are used to enhance navigation, personalize content, and measure site performance. You can manage cookies through your browser settings, but some features may not function fully if disabled.

6. Security Measures

We employ technical, administrative, and organizational safeguards to protect your personal data. While we aim for high security, no online system is completely risk-free.

7. Your Rights

Depending on applicable law, you may:

  • Access personal information we hold about you

  • Request corrections or deletions

  • Withdraw consent for certain processing activities

Requests can be submitted to the email below.

8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted here with a revised effective date.

9. Contact Us

For questions, concerns, or privacy-related requests, please contact:
📧 helpteam@pekira.de